Blackscreen/crash on certain Huawei devices #47164

liyuqian · 2019-12-16T22:29:55Z

Some Huawei devices, such as Huawei Y7 Prime 2019 (HWDUB-Q) and 8C, seems to be having black screen or crash issues with Flutter v1.12.13+hotfix.5

Please see #37155 (comment), #37155 (comment), #37155 (comment), and #37155 (comment) for more details.

birtanyildiz · 2019-12-17T06:29:24Z

we are facing this problem with honor 8c and huawei y7 prime 2019 devices.(also with v1.12.13+hotfix.6) on google play console we can only see the error like this. I am trying to find a device may be i can reach more information after that. but its only on theese devices.

We have 5million+ active device and devices which are effected from this error is like this. ( Y7 Prime 2019 (HWDUB-Q) is the most )

Kuodster · 2019-12-17T15:59:40Z

There's also 华为畅享 MAX (HWARS-Q) device that has this error.

hermuxo · 2019-12-17T16:14:05Z

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
pid: 0, tid: 0 >>> com.a...om <<<

backtrace:
  #00  pc 00000000006ce3cc  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #01  pc 00000000002b7be4  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #02  pc 00000000002bf744  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #03  pc 0000000000290000  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #04  pc 00000000002926ec  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #05  pc 0000000000016238  /system/lib64/libutils.so (android::Looper::pollInner(int)+816)
  #06  pc 0000000000015e78  /system/lib64/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+108)
  #07  pc 0000000000011854  /system/lib64/libandroid.so (ALooper_pollOnce+92)
  #08  pc 0000000000292808  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #09  pc 000000000028f1d8  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #10  pc 0000000000291290  /data/app/com.a...om-Qnm9wOXiMRGYzBKeL7ztbw==/lib/arm64/libflutter.so (offset 0x270000)
  #11  pc 0000000000077e9c  /system/lib64/libc.so (__pthread_start(void*)+36)
  #12  pc 000000000001f6c0  /system/lib64/libc.so (__start_thread+68)

Confirm the same issue. I've contacted Huawei in South Africa to ask for some Test devices.

jp1017 · 2019-12-19T09:48:26Z

You may try sdk version 1.9.1hotfix6

birtanyildiz · 2019-12-19T10:16:45Z

You may try sdk version 1.9.1hotfix6

that version has also samsung j4 and j6 black screen problem. :S

jaumard · 2019-12-23T18:54:41Z

@birtanyildiz Samsung J4 and J6 is fixed with latest stable, but not the Huawei Y7,

Here is the crash reporting:

Huawei Y7 Prime 2019 (HWDUB-Q), Android 8.1
Report 1

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
pid: 0, tid: 0 >>> com.kiwi.merchant <<<

backtrace:
  #00  pc 000000000045e3cc  /data/app/com.kiwi.merchant-OOBdjpJ1_p5udWxkNuw9RA==/split_config.arm64_v8a.apk (offset 0x1197000)
  #01  pc 0000000000047be4  /data/app/com.kiwi.merchant-OOBdjpJ1_p5udWxkNuw9RA==/split_config.arm64_v8a.apk (offset 0x1197000)

halloga · 2019-12-30T10:45:35Z

Here's the log I got for the same issue:

2019-12-30 14:30:31.066 18125-18158/? E/flutter: [ERROR:flutter/shell/gpu/gpu_surface_gl.cc(70)] Failed to setup Skia Gr context.
2019-12-30 14:30:31.127 18125-18158/? A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 18158 (1.gpu), pid 18125 (company.product)
2019-12-30 14:30:31.194 18178-18178/? A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG: Build fingerprint: 'HUAWEI/DUB-L41/HWDUB-Q:8.1.0/HUAWEIDUB-LX1/151(C185):user/release-keys'
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG: Revision: '0'
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG: ABI: 'arm64'
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG: pid: 18125, tid: 18158, name: 1.gpu  >>> com.company.product <<<
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG: Cause: null pointer dereference
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x0   0000000000000000  x1   0000000002f76000  x2   0000000000000000  x3   0000000000000000
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x4   0000007820586590  x5   0000000000015dd0  x6   0000000000015de0  x7   00000000001fffff
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x8   0000000000000000  x9   0000000000000001  x10  0000000000000001  x11  0000000000000000
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x12  0000000000000001  x13  000000000000000f  x14  00000078127ff588  x15  00000078b1e39a50
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x16  0000007813320360  x17  00000078b1dbbd5c  x18  000000782f000080  x19  0000007825e3b460
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x20  0000007825e91918  x21  0000007825e91880  x22  0000007825e91918  x23  0000000000000002
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x24  00000078205ff050  x25  0000007825e2f490  x26  0000007825e2f4c0  x27  000000781332e000
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     x28  00000078205ff000  x29  00000078127ff350  x30  0000007812dc1be8
2019-12-30 14:30:31.195 18178-18178/? A/DEBUG:     sp   00000078127ff010  pc   00000078131d83cc  pstate 0000000060000000
2019-12-30 14:30:31.202 18178-18178/? A/DEBUG: backtrace:
2019-12-30 14:30:31.202 18178-18178/? A/DEBUG:     #00 pc 00000000006ce3cc  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.202 18178-18178/? A/DEBUG:     #01 pc 00000000002b7be4  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.202 18178-18178/? A/DEBUG:     #02 pc 00000000002bf744  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.202 18178-18178/? A/DEBUG:     #03 pc 0000000000290000  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.202 18178-18178/? A/DEBUG:     #04 pc 00000000002926ec  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #05 pc 0000000000016238  /system/lib64/libutils.so (android::Looper::pollInner(int)+816)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #06 pc 0000000000015e78  /system/lib64/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+108)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #07 pc 0000000000011854  /system/lib64/libandroid.so (ALooper_pollOnce+92)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #08 pc 0000000000292808  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #09 pc 000000000028f1d8  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #10 pc 0000000000291290  /data/app/com.company.product-cMferxgTNiZiHdg0CNFXvA==/lib/arm64/libflutter.so (offset 0x270000)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #11 pc 0000000000077e9c  /system/lib64/libc.so (__pthread_start(void*)+36)
2019-12-30 14:30:31.203 18178-18178/? A/DEBUG:     #12 pc 000000000001f6c0  /system/lib64/libc.so (__start_thread+68)
2019-12-30 14:30:31.344 1420-2180/? E/WificondControl: Noise: 0, Snr: -1, Chload: -1
2019-12-30 14:30:31.344 1420-2180/? E/HwWifiStatStore: updateLinkSpeed  linkSpeed =72 lastSpdLev=2 index=2
2019-12-30 14:30:32.308 854-854/? E//system/bin/tombstoned: Tombstone written to: /data/tombstones/tombstone_09
2019-12-30 14:30:32.318 850-3494/? E/iMonitor: FaultDetect: DUMPTOOL_PRINTF return.
2019-12-30 14:30:32.327 834-908/? E/AwareLog: iawared: change_property_content open /proc/18125/task/18173/static_vip fail errno(2)!
2019-12-30 14:30:32.329 850-3494/? E/iMonitor: FaultDetect: DUMPTOOL_PRINTF return.
2019-12-30 14:30:32.330 850-3494/? E/iMonitor: FaultDetect: DUMPTOOL_PRINTF return.
2019-12-30 14:30:32.331 850-3494/? E/iMonitor: FaultDetect: DUMPTOOL_PRINTF return.
2019-12-30 14:30:32.331 850-3494/? E/iMonitor: FaultDetect: DUMPTOOL_PRINTF return.
2019-12-30 14:30:32.346 2591-3666/? E/AwareLog: LCDSchedFeature: DisplayServices setData FAILED
2019-12-30 14:30:32.405 1420-2166/? E/InputDispatcher: channel '6d72177 com.company.product/com.company.product.MainActivity (server)' ~ Channel is unrecoverably broken and will be disposed!

carocean · 2020-01-02T14:03:36Z

哥们，不只是华为手机上手出现该问题，即便是用摸拟器，只要是android10都会出现该问题，定位是：v1.12.13+hotfix.5及所有后续的beta和dev版本，均会在android10上出现黑屏一闪的现象。现在只有让flutter团队尽快定位和处理该问题了，真是耽误发现新app啊。

halloga · 2020-01-03T10:43:15Z

Looks like #47804 is the same issue.

WeiCongcong · 2020-01-04T09:38:06Z

Any updates?
Facing the same issue on Huawei ARS-TL00(畅享MAX) and Huawei DUB-AL00(畅享9), both devices are EMUI 8.2.0 and Android 8.1.0

Flutter doctor output:

Doctor summary (to see all details, run flutter doctor -v):
[✓] Flutter (Channel master, v1.13.7-pre.24, on Mac OS X 10.15.1 19B88, locale en-CN)
[!] Android toolchain - develop for Android devices (Android SDK version 29.0.2)
    ! Some Android licenses not accepted.  To resolve this, run: flutter doctor --android-licenses
[✓] Xcode - develop for iOS and macOS (Xcode 11.3)
[✓] Android Studio (version 3.5)
[✓] VS Code (version 1.32.2)
[!] Connected device
    ! No devices available

! Doctor found issues in 2 categories.

And the crash dump:

info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    Build fingerprint: 'HONOR/BKK-AL10/HWBKK-Q:8.1.0/HONORBKK-AL10/193(C00)R2:user/release-keys'
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    Revision: '0'
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    ABI: 'arm'
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    pid: 17312, tid: 17350, name: 1.gpu  >>> com.xxx.xxx <<<
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,    Cause: null pointer dereference
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,        r0 00000000  r1 00000000  r2 00000000  r3 7fffffff
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,        r4 d856e5e0  r5 dd95990c  r6 dd9598c0  r7 dd95990c
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,        r8 dd90c6b0  r9 dd917c78  sl da712000  fp dd917c60
info,    01-04 17:43:47.313,   17385,   17385,    DEBUG,        ip c83d6868  sp c7c82630  lr c7f8179f  pc c7f817a0  cpsr 800e0030
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,    backtrace:
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #00 pc 0016b7a0  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #01 pc 0017217b  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #02 pc 00149a75  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #03 pc 0014b7a9  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #04 pc 0000ff09  /system/lib/libutils.so (android::Looper::pollInner(int)+580)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #05 pc 0000fc2d  /system/lib/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+32)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #06 pc 0000c9e1  /system/lib/libandroid.so (ALooper_pollOnce+56)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #07 pc 0014b889  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #08 pc 00148dff  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #09 pc 0014a7c1  /data/app/com.xxx.xxx-EjIMCXFK76qfKOwZOnhvlw==/lib/arm/libflutter.so (offset 0x125000)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #10 pc 000473eb  /system/lib/libc.so (__pthread_start(void*)+22)
info,    01-04 17:43:47.320,   17385,   17385,    DEBUG,        #11 pc 0001ad29  /system/lib/libc.so (__start_thread+32)

liyuqian · 2020-01-05T04:21:35Z

CC @brianosman as this seems to be related with Skia GrContext setup.

@jason-simmons : this issue seems to have a wide impact, can you please take a look into this while many of us are out of office? @GaryQian might be able to help getting the Chinese device that reproduces this issue.

Also CC @zoeyfan as this issue seems to be specifically impactful in China.

GaryQian · 2020-01-05T04:24:57Z

There should be a Huawei p20 pro in the device library. I have a Huawei Nova 4 and will have it back Monday.

Those are the Huawei devices I am aware of. We can procure additional devices to have better coverage of the Huawei lineup.

WeiCongcong · 2020-01-05T08:09:28Z

There should be a Huawei p20 pro in the device library. I have a Huawei Nova 4 and will have it back Monday.

Those are the Huawei devices I am aware of. We can procure additional devices to have better coverage of the Huawei lineup.

Hi, I used Huawei cloud debugging, which helped me to reproduce this issue on '畅玩8C(BKK-AL10)' device, which is also EMUI 8.2.0 as I mentioned before. I found 3 devices running on EMUI 8.2.0 there, but only this BKK-AL10 reproduced my customers' crash.

There are plenty of huawei devices on this remote debugging platform. But I don't know whether this platform could work for you as perfect as it does in China.

Hope that could help.

WeiCongcong · 2020-01-06T05:28:07Z

When I downgrade flutter to v1.10.9 or some versions lower than v1.10.9, the problem disappears.
Some change between v1.10.10 and v1.11.0 might affect this issue.

kssujithcj · 2020-01-06T05:39:32Z

@jaumard,
I think Huawei devices didn't have an issue with the FLutter 1.9 only Samsung J4+, J6+ and some other phones with Adreno308 GPU had an issue. The issue with Huawei devices stared with the new version of the Flutter. We are on Flutter 1.12.13+hotfix.5

carocean · 2020-01-06T05:51:48Z

赶紧整整吧，影响太大。发自我的iPhone

…

在 2020年1月6日，13:28，WeiCongcong ***@***.***> 写道： When I downgrade flutter to v1.10.9 or some versions lower than v1.10.9, the problem disappears. Some change brought by v1.11.0 might affect this issue. — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

xillus1 · 2020-01-08T11:22:15Z

Any news?

broberts-nybble · 2020-01-08T17:32:39Z

any news? very burning issue tried all of the versions listed above.

it goes from black screen to then a white screen and crash on startup, so not sure which is a lesser evil same outcome.

app reviews starting to create an issue and users need system for everyday usage.

liyuqian · 2020-01-09T02:42:13Z

Update: @jason-simmons and @GaryQian are actively investigating the issue. Currently we're waiting for Huawei Y7 prime and Honor 8C to be shipped to our office. They should arrive earlier next week.

birtanyildiz · 2020-01-09T07:29:03Z

unfortunately I downgrade flutter to 1.7.8+hotfix.4 for solving the problem. app reviews making trouble we lost many users.

carocean · 2020-01-10T04:22:33Z

尽快搞吧，该问题非常普遍，如不尽快解决，还将流失更多的app用户，损失极大。发自我的iPhone

…

在 2020年1月9日，15:29，Birtan YILDIZ ***@***.***> 写道： unfortunately I downgrade flutter to 1.7.8+hotfix.4 for solving the problem. app reviews making trouble ve lost many users. — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

GaryQian · 2020-01-10T19:32:23Z

This is a dupe of #47804. Going to close this one and continue conversation over there as they seem to have found the problematic change.

mahmood-heja · 2020-01-15T15:17:07Z

Same error here on flutter v1.13.8, on device Huawei Y7 2019 (android 8.1)

> backtrace:
>   #00  pc 00000000006ce3cc  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #01  pc 00000000002b7be4  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #02  pc 00000000002bf744  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #03  pc 0000000000290000  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #04  pc 00000000002926ec  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #05  pc 0000000000016238  /system/lib64/libutils.so (android::Looper::pollInner(int)+816)
>   #06  pc 0000000000015e78  /system/lib64/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+108)
>   #07  pc 0000000000011854  /system/lib64/libandroid.so (ALooper_pollOnce+92)
>   #08  pc 0000000000292808  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #09  pc 000000000028f1d8  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #10  pc 0000000000291290  /data/app/com.tasheh.tasheheats-sGEYSBMSpOJJyUV2IPgJSQ==/lib/arm64/libflutter.so (offset 0x270000)
>   #11  pc 0000000000077e9c  /system/lib64/libc.so (__pthread_start(void*)+36)
>   #12  pc 000000000001f6c0  /system/lib64/libc.so (__start_thread+68)
>

mahmood-heja · 2020-01-15T16:19:30Z

run flutter pub upgrade in the project folder. and the problem will be resolved

After upgrading to last version in master channel, run flutter pub upgrade.

jcsena · 2020-01-17T16:00:08Z

run flutter pub upgrade in the project folder. and the problem will be resolved

After upgrading to last version in master channel, run flutter pub upgrade.

Did you solve the problem with master channel?

liyuqian · 2020-01-18T07:38:42Z

@jcsena : yes according to #47804 (comment)

n0tc0ding · 2020-01-27T20:04:55Z

Can someone confirm if this is fixed on v1.12.13+hotfix.7 please? I dont have a huawei device for test.

birtanyildiz · 2020-01-28T16:03:44Z

#47804 as mentioned problem solved. But i guess there is performance issues now. #47804 (comment)

heshaShawky · 2020-01-31T19:55:26Z

This issue still happening to my users those have ( Huawei y7 2019 ) even after I run flutter pub upgrade then upload another release bundle for google play and I still receive that the app crash with the same error and same devices before on the newest updated release

The error I got:

#00  pc 000000000045e3cc  /data/app/com.xxx.xxx-tl_ZZjV-SFlbaR6dQYRQcg==/split_config.arm64_v8a.apk (offset 0x8f5000)
  #01  pc 0000000000047be4  /data/app/com.xxx.xxx-tl_ZZjV-SFlbaR6dQYRQcg==/split_config.arm64_v8a.apk (offset 0x8f5000)

@birtanyildiz

TheJulianJES · 2020-01-31T20:26:16Z

@heshaShawky Please post the output of flutter doctor -v.

heshaShawky · 2020-01-31T20:38:30Z

@heshaShawky Please post the output of flutter doctor -v.

xxx-MacBook-Pro:xxx esham$ flutter doctor -v
[✓] Flutter (Channel stable, v1.12.13+hotfix.5, on Mac OS X 10.14.5 18F132, locale en-EG)
    • Flutter version 1.12.13+hotfix.5 at /Users/xxx/Development/flutter
    • Framework revision 27321ebbad (7 weeks ago), 2019-12-10 18:15:01 -0800
    • Engine revision 2994f7e1e6
    • Dart version 2.7.0

 
[!] Android toolchain - develop for Android devices (Android SDK version 29.0.2)
    • Android SDK at /Users/esham/Library/Android/sdk
    • Android NDK location not configured (optional; useful for native profiling support)
    • Platform android-29, build-tools 29.0.2
    • ANDROID_HOME = /Users/esham/Library/Android/sdk
    • ANDROID_SDK_ROOT = /Users/esham/Library/Android/sdk
    • Java binary at: /Applications/Android Studio.app/Contents/jre/jdk/Contents/Home/bin/java
    • Java version OpenJDK Runtime Environment (build 1.8.0_202-release-1483-b49-5587405)
    ! Some Android licenses not accepted.  To resolve this, run: flutter doctor --android-licenses

[✓] Xcode - develop for iOS and macOS (Xcode 10.2.1)
    • Xcode at /Applications/Xcode.app/Contents/Developer
    • Xcode 10.2.1, Build version 10E1001
    • CocoaPods version 1.8.4

[✓] Android Studio (version 3.5)
    • Android Studio at /Applications/Android Studio.app/Contents
    • Flutter plugin version 39.0.3
    • Dart plugin version 191.8423
    • Java version OpenJDK Runtime Environment (build 1.8.0_202-release-1483-b49-5587405)

[✓] VS Code (version 1.41.1)
    • VS Code at /Applications/Visual Studio Code.app/Contents
    • Flutter extension version 3.7.1

[!] Connected device
    ! No devices available

! Doctor found issues in 2 categories.
xxx-MacBook-Pro:helwan_uni_results xxx$

TheJulianJES · 2020-01-31T20:48:34Z

@heshaShawky The fix is only in v1.12.13+hotfix.7. You need to run flutter upgrade.

heshaShawky · 2020-02-21T02:07:52Z

Okay, this seems to be fixed it, But now new crashes for other devices with new error after updating the flutter engine.

The phones were:
Samsung Galaxy Note 9 android 10
Samsung Galaxy j7 neo android 9

I hope this get fix soon as possible as I still keep losing a lot of users because of this

The Error Log:

java.lang.ClassCastException: 
  at io.flutter.embedding.android.FlutterSplashView.onRestoreInstanceState (FlutterSplashView.java)
  at android.view.View.dispatchRestoreInstanceState (View.java:21578)
  at android.view.ViewGroup.dispatchRestoreInstanceState (ViewGroup.java:4693)
  at android.view.ViewGroup.dispatchRestoreInstanceState (ViewGroup.java:4699)
  at android.view.View.restoreHierarchyState (View.java:21556)
  at com.android.internal.policy.PhoneWindow.restoreHierarchyState (PhoneWindow.java:2231)
  at android.app.Activity.onRestoreInstanceState (Activity.java:1601)
  at android.app.Activity.performRestoreInstanceState (Activity.java:1556)
  at android.app.Instrumentation.callActivityOnRestoreInstanceState (Instrumentation.java:1354)
  at android.app.ActivityThread.handleStartActivity (ActivityThread.java:3488)
  at android.app.servertransaction.TransactionExecutor.performLifecycleSequence (TransactionExecutor.java:221)
  at android.app.servertransaction.TransactionExecutor.cycleToPath (TransactionExecutor.java:201)
  at android.app.servertransaction.TransactionExecutor.executeLifecycleState (TransactionExecutor.java:173)
  at android.app.servertransaction.TransactionExecutor.execute (TransactionExecutor.java:97)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2147)
  at android.os.Handler.dispatchMessage (Handler.java:107)
  at android.os.Looper.loop (Looper.java:237)
  at android.app.ActivityThread.main (ActivityThread.java:7811)
  at java.lang.reflect.Method.invoke (Method.java)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:493)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1076)

@heshaShawky The fix is only in v1.12.13+hotfix.7. You need to run flutter upgrade.

IchordeDionysos · 2020-02-21T12:59:53Z

@heshaShawky I believe you should open another issue for the new error with all requested information.

ajinasokan · 2020-02-24T09:43:47Z

@heshaShawky Your issue is same as #47635

iapicca · 2020-03-22T13:00:12Z

#39494

github-actions · 2021-08-22T10:01:40Z

This thread has been automatically locked since there has not been any recent activity after it was closed. If you are still experiencing a similar issue, please open a new bug, including the output of flutter doctor -v and a minimal reproduction of the issue.

liyuqian added c: crash Stack traces logged to the console e: device-specific Only manifests on certain devices platform-android Android applications specifically c: rendering UI glitches reported at the engine/skia rendering level labels Dec 16, 2019

liyuqian mentioned this issue Dec 16, 2019

Flutter application black screen in release mode when run only on Samsung J6+ #37155

Closed

birtanyildiz mentioned this issue Dec 18, 2019

apk build release crash on both 32bit & 64bit #47265

Closed

liyuqian added customer: crowd Affects or could affect many people, though not necessarily a specific customer. dependency: skia Skia team may need to help us labels Jan 5, 2020

GaryQian mentioned this issue Jan 10, 2020

Flutter engine crashes on some Android devices due to "Failed to setup Skia Gr context" #47804

Closed

GaryQian closed this as completed Jan 10, 2020

WeiCongcong mentioned this issue Jan 15, 2020

webview_flutter shows white screen on Android 5.1.1 devices when resumed app second time #48867

Closed

tvolkert mentioned this issue Jan 16, 2020

v1.12.13+hotfix.7 cherry-picks flutter/engine#15700

Merged

tvolkert mentioned this issue Jan 24, 2020

v1.12.13+hotfix.7 cherry-picks #49437

Merged

xster mentioned this issue Feb 16, 2020

Cannot execute operation because FlutterJNI is not attached to native. #33511

Closed

VladyslavBondarenko mentioned this issue Feb 26, 2020

Black screen when app is launched on certain devices (Huawei) #51479

Closed

github-actions bot locked as resolved and limited conversation to collaborators Aug 22, 2021

Blackscreen/crash on certain Huawei devices #47164

Blackscreen/crash on certain Huawei devices #47164

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