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Multistore - BO - Order page - An unexpected error occurred when adding a product with customization #22110

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#22175
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Multistore - BO - Order page - An unexpected error occurred when adding a product with customization#22110
Listed in
#9723
#22175
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Progi1984
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1.7.7.0Affects versionsBugType: BugCustomizedProduct type: issue about customized productsFixedResolution: issue closed because fixedMultistoreLabel: Which BO under menu is concernedNice-to-haveKanban prioritization: issue could be included in next versionOrderComponent: Which BO section is concernedPR availableSolution: issue is being addressedRegressionType: regressionTrivialSeverity: trivial bug > https://build.prestashop.com/news/severity-classificationmigrationsymfony migration project
Milestone
 
1.7.7.1
@khouloudbelguith

Description

@khouloudbelguith
khouloudbelguith
opened on Nov 25, 2020
Contributor

Describe the bug

When multishop is enabled, a new shop is created => Customized products are imported in the second shop but without customization as reported here
This issue will occur a problem in the Add new Order page
image

Steps to Reproduce

Steps to reproduce the behavior:

  1. Enable Multishop context
  2. Create a new shop with importing all data
  3. Shop2 is selected Go to BO > Orders > Add new order page
  4. Choose a customer
  5. Search for the product demo_14 "Customizable mug"
  6. Click Add
  7. See error
    image

PS1768
image

Additional information

  • PrestaShop version: 1770stablebuild1
  • PHP version: 7.2

Activity

khouloudbelguith
added
CustomizedProduct type: issue about customized products
1.7.7.0Affects versions
BugType: Bug
migrationsymfony migration project
MultistoreLabel: Which BO under menu is concerned
OrderComponent: Which BO section is concerned
ReadyStatus: Issue is ready to be worked on
TrivialSeverity: trivial bug > https://build.prestashop.com/news/severity-classification
RegressionType: regression
on Nov 25, 2020
marionf
added
Nice-to-haveKanban prioritization: issue could be included in next version
on Nov 25, 2020
marionf
added this to the 1.7.7.1 milestone on Nov 25, 2020
Progi1984
self-assigned this
on Dec 1, 2020
prestashop-issue-bot
added
WIPStatus: Work In Progress
and removed
ReadyStatus: Issue is ready to be worked on
on Dec 1, 2020
Progi1984

Progi1984 commented on Dec 1, 2020

@Progi1984
Progi1984
on Dec 1, 2020
Member

@Julievrz What is the wording for the error which must be displayed when when the customization of a product is not found

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1.7.7.0Affects versionsBugType: BugCustomizedProduct type: issue about customized productsFixedResolution: issue closed because fixedMultistoreLabel: Which BO under menu is concernedNice-to-haveKanban prioritization: issue could be included in next versionOrderComponent: Which BO section is concernedPR availableSolution: issue is being addressedRegressionType: regressionTrivialSeverity: trivial bug > https://build.prestashop.com/news/severity-classificationmigrationsymfony migration project

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    @Progi1984@marionf@khouloudbelguith@MatShir@Julievrz

    Issue actions
      Multistore - BO - Order page - An unexpected error occurred when adding a product with customization · Issue #22110 · PrestaShop/PrestaShop