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BO - Order page - An exception is displayed when canceling a product (an invoice is generated) #21850

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@khouloudbelguith

Description

@khouloudbelguith
Contributor

Describe the bug

In the BO > Order page > Order view page, when we try to cancel a product, an exception is displayed.

Steps to Reproduce

Steps to reproduce the behavior:

  1. Create order from the FO
  2. Go to BO > Customer Service > Marchandise return > Enable returns
  3. Go to BO > Order page > Last order created
  4. In the Documents tab > generate an invoice
  5. Click on the cancel products button
  6. Select any product
  7. Click on cancel products
  8. See the error

Screenshots

image

Additional information

  • PrestaShop version: 1770rc1build4
  • PHP version: 7.2

Activity

added
BOCategory: Back Office
CriticalSeverity: critical bug > https://build.prestashop.com/news/severity-classification
migrationsymfony migration project
OrderComponent: Which BO section is concerned
Merchandise returnsLabel: Which BO under menu is concerned
ReadyStatus: Issue is ready to be worked on
1.7.7.0Affects versions
BugType: Bug
MajorSeverity: major bug > https://build.prestashop.com/news/severity-classification
and removed
CriticalSeverity: critical bug > https://build.prestashop.com/news/severity-classification
on Nov 10, 2020
self-assigned this
on Nov 10, 2020
added
PR availableSolution: issue is being addressed
and removed
ReadyStatus: Issue is ready to be worked on
on Nov 10, 2020

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1.7.7.0Affects versionsBOCategory: Back OfficeBugType: BugFixedResolution: issue closed because fixedMajorSeverity: major bug > https://build.prestashop.com/news/severity-classificationMerchandise returnsLabel: Which BO under menu is concernedMust-haveKanban prioritization: issue must be included in next versionOrderComponent: Which BO section is concernedPR availableSolution: issue is being addressedRegressionType: regressionmigrationsymfony migration project

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    @matks@marionf@khouloudbelguith@hibatallahAouadni

    Issue actions

      BO - Order page - An exception is displayed when canceling a product (an invoice is generated) · Issue #21850 · PrestaShop/PrestaShop